[DRAFT — attorney review required]

This Home Exchange Agreement applies whenever two Redormi Members mutually accept a Redormi Switch swap proposal. It supplements, and does not replace, the Redormi Terms of Service.

1. What a swap is

A swap is a reciprocal arrangement in which two Members each grant the other temporary access to their home for agreed dates. No rent is paid by either party; Redormi charges each Member a processing fee and any add-ons they select, as described in Payments & Fees.

2. Mutual access

Each Member agrees to make their home available to the other for the full agreed dates, in the condition described in their listing, and to provide access instructions (keys, codes, or lockbox details) through the pre-arrival checklist at least 48 hours before check-in.

3. Condition on arrival and departure

Members agree to leave the home in a condition consistent with normal use — clean, with all included amenities functional — and to report any pre-existing damage before check-in using the pre-arrival checklist's condition report. Members agree to follow the house rules, pet and cleaning terms, and check-in/out times set out in the other Member's listing.

4. Liability

Each Member is responsible for damage they or their invitees cause to the other's home beyond normal wear and tear. Members are strongly encouraged to purchase the General Liability coverage add-on, which covers third-party injury or property damage claims arising during the swap up to the selected limit. Redormi is not an insurer and does not guarantee any loss is covered absent a purchased add-on.

5. Damage protection

Members who select the Damage Protection add-on authorize a refundable hold in the selected amount, released after both check-outs unless a claim is filed within 5 days of checkout with supporting documentation.

6. Tier gap acknowledgment

Where the two homes' Switch Tier scores differ, the swap proposal will display the tier gap. By accepting a swap with a tier gap, both Members acknowledge the difference and agree that any balancing payment or extra services offered to offset it, if any, are disclosed in the proposal.

7. Cancellation

A Member who cancels a confirmed swap less than 14 days before check-in forfeits their processing fee and any non-refundable add-ons, and agrees to promptly notify the other Member. Members who purchased Cancellation Protection are refunded their own processing fee and add-ons if the other party cancels within 14 days of check-in.

8. Disputes and condition disagreements

If Members disagree about the home's condition on return, either may open a dispute through Redormi's resolution center within 5 days of checkout. Redormi may review the pre-arrival condition report, photos, and messages to help reach a resolution, and its decision on any Damage Protection claim is final.

9. No sublease or transfer

Members may not sublet, re-list, or transfer their swap access to anyone else, and may not use the home for any purpose other than personal lodging during the agreed dates.

10. Signatures

This Agreement is executed electronically when both Members complete the e-sign step of the swap flow. Redormi retains a record of each Member's acceptance, including the date, time, and Agreement version.